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Frequently Asked Questions

How do I create a licensed link?

Simply upload your files, set a price and license type, and click 'Create Link'. You'll get a unique URL that handles payments, delivery, and license certificates automatically.

What license types are available?

Licid offers Personal, Commercial, and Extended licenses. Personal is for individual, non-commercial use. Commercial allows business use. Extended includes additional rights like resale or unlimited prints.

When do I get paid?

Payouts are processed within 3-5 business days after a sale. You can request payouts once your balance exceeds $10. Payments are sent directly to your connected bank account via Stripe.

What are the fees?

Licid charges a small platform fee per transaction plus standard payment processing fees (handled by Stripe). There are no monthly fees or hidden charges.

How are licenses verified?

Each purchase generates a unique, verifiable license certificate with a QR code. Buyers can download this certificate as proof of their license. You can also verify any license at licid.co/verify.

Can I revoke a license?

Yes, you can revoke licenses from your dashboard if needed. This is useful in cases of chargebacks or terms violations. The buyer will be notified and the license marked as revoked.

Still need help?

Our support team is here to help. Reach out and we'll get back to you within 24 hours.

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